Pennsylvania Motorcycle Dealer - Smaltz's Harley-Davidson Chester Springs, PA

Customer Testimonials

What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I had a great experience at Smaltz's Harley Davidson, my sales associate, Bruce Cohen, made the purchase fun and easy and the staff was great. I have a HD dealer about 10 min. form my house but I'll make the 40 min. trip to Smaltz's HD from now on. "

By: Thomas Reading,PA

"Great dealership and great showroom."

By: John Vienna,WV

"i purchased appareal from victoria very pleasant helped me with everything i needed a special thank's to her!"

By: carol buffalo,NY

"I bought my 2009 Street Bob from Angie, She is just good at what she does, and it sure doesn't hurt that she's a looker too. Angie had a few sales going at the same time, yet I felt she treated me like I was the only customer she had. Thanks Doug"

By: Douglas Pottstown,PA

"I just bought my First Harley at Smaltz's harley davidson, i call 3 months before, to get prices and smaltzs was the cheapest, so in feb, i went into smaltzs and met Angela in sales who was great and efficent with all my questions and needs, Chris in Parts worked with me to talley up all the parts i could afford and also which i need. Within a week i was picking up my first bike, stuffing my backpack full of gear and parts,and going for my first ride on my own harley, with a smile on my face.SMALTZS WAS GREAT AND I WOULD ENCOURAGE ANYONE TO TRY THEM FOR YOUR SELF."

By: Joshua Pottstown,PA

"Just purchased a 2009 Road King from Angie. Her professionalism and attitude shown through every part of the deal. I really felt she was always working with my interest in mind. Also, Angie's communication skills surpassed many salespersons that I talked with prior to going to Smaltzs. I would recommend her to anyone who is looking to buy a bike. Thanks!"

By: Allen Pottstown,PA

" 02/27/09 To: SMALTZ’S HARLEY DAVIDSON FROM: STEVE DEWEY 9650 BIRWOOD ST PHILA PA 19115 WHAT A GREAT EXPERIENCE To all it may concern I walked into the show room on Feb. 7 2009 and was immediately greeted by Chris Roman in sales. I told him what I wanted and said I was shopping for the best price. I told him where I had been, and showed him my best price so far. After about a half hour, he beat that by a long shot... I wanted to give him a deposit right away, but decided to take his offer to other dealers to see if they could beat Smaltz’s price. I told him what I was going to do and he had no problem with it, no hard sell, no this is a limited time offer, just a genuine thank you and I hope you will come back. I talked to Terrance in parts and found him to be extremely helpful. I left and went back to give the other dealerships a crack at beating Smaltz’s price. Well it didn’t happen, so I called Chris and he put a courtesy hold on my bike with no deposit. He also said he would come in on his day off because I had a scheduling conflict. Turned out it wasn’t necessary. After that, it was all smiles on my part. I came back on Wednesday the11th of Feb. to purchase the bike and everyone I came in contact there from was courteous, friendly, helpful, and professional from the finance dept to service from parts to sales.Jason, Eric, Brian ands Gary in service was the best. Bob and Terrance in parts were great and Chris Roman in sale was the best sales representative I have ever dealt with he was genuine and a straight shooter. Overall my experience at Smaltz’s was the best large ticket purchase I have ever made in my 50 years. By far, it is the best motorcycle dealership I have ever been to including imports German or Japanese. And I have owned 4 previous motorcycles over the past 30 years. The service department asked me if I would come back to service my new motorcycle there and my response was, why would I go anywhere else, and I live 45 miles away. "

By: Steve philadelphia,PA

"My experience with Smaltz's Harley Davidson was super especially dealing with Angie as my sales person who made the deal possible with options I wanted, to ordering the bike, and presenting the offer I made to her in which she reffered to her general manager also she was very proffessional "

By: Earl R Harrisburg,PA

"My experience with Smaltz HD was super, and my Sales person Angie was great, she present the offer I made and now I am proud owner ultra classic she made sure the parts and options I wanted were taken care of and even made suggestions to help me save money on option that I overlooked and I would reccommend her as salesperson and your dealer ship to anybody that is looking for a harley davidson motorcycle thanks again Rick Ditzler Harrisburg Pa "

By: Earl R harrisburg,PA

"Thanks for the Great Experience!"

By: John Reading,PA

"my wife and i just bought a new sportster and our sales person angie help us out so much that we got into a payment we could afford and we have already customized it thank to jason and john in parts . we plan on bringing it n for service and hop ups . WE love the dealership and we come offten . the over all experience was wonderful and plan on get another bike in a couple of years from you . thanks Bear"

By: Bear Malvern ,PA

"My Ultra Classic developed a wheel bearing problem, while I was visiting the area, recently. Smaltz's service dept offered to fix it while I waited. My ride was back on the road quickly, and at a very fair price. The guy that wrenched on the bike took the time to talk to me about the repairs. All dealers should treat their customers this way. Thanks."

By: Dave Harpers Ferry,WV

"I was sad to hear that Stretch had died. I only knew him a short time, but I liked him from the start. "

By: Phillip Wilmington,DE

"Mike Kelly was my salesperson. He did a great job. Easy to work with and he made feel like he valued my business. Jason was great to work with also. The overall experience was great! "

By: Steven West Chester,PA

"To The Entire Smaltz's Family: I just wanted to write to say thank you to all of you for being such a great group of people. I just purchased a new FLHX Street Glide 105th Anniversary Motorcycle. The bike is awesome, everything I was looking for and more. It was a pleasure dealing with my salesman, Chris. He was very patient and took the time to answer all of my questions, which I had many. I appreciate the fact that he was not trying to push me into making a quick decision. He did a great job. Jimmy was also very helpful, he was more than fair when looking at my two trade in bikes. I know my Heritage Softail was not the nicest bike that was ever traded in, being 14 years old I was satisfied with the trade in value. Jimmy did a great job going over the Street Glide with me when I came to take it home. My wife and kids thought he was wonderful when we came back to get fitted for the jackets and helmets. He was just very helpful and pleasant to deal with. Terry handled all the paperwork and financing with ease even being distracted by me talking about my other passion which is muscle cars. Everything went smooth and everyone involved made it a pleasure to purchase my new Harley from Smaltz's. This is the first bike I ever bought from Smaltz's but I'm sure it will not be the last one. I know that no other dealer will ever have this motorcycle in any of their service bays. Smaltz's is my new dealer for all of my Harley-Davidson needs. Please pass along my gratitude to all of your employees who made it a pleasure purchasing a new motorcycle. Everyone was very pleasant and helpful and I appreciate it. I look forward to dealing with you in the future. I was shocked to hear that Stretch passed away two weeks after I purchased my new bike. He will be extremely missed and my prayers go out to his family. Kenneth Smith Berwyn, PA "

By: Kenneth Berwyn,PA

"I can't find the words to describe the loss we all feel because of Stretch's passing. I too remember when the dealership was Marchiano's. Stretch and Karen worked so hard to make Smaltz's Harley Davidson one of if not THE best dealership in the country. Stretch truly led by example and you could always count on his word. But mostly he gave so much of himself, something rare in this day and time. We all should remember him best by giving of ourselves in some way every day, not only to family and friends but even total strangers. I truly think he would want to be remembered best by following his example of giving of ourselves. God Bless You Brother. Hope we will meet again!! Mike"

By: Mike West Chester,PA

"I first met Stretch soon after he bought the little H-D shop that used to be known as Marciano's. The first impression I got was that I'd just met a man who was a no BS sort of guy, and I was right. Stretch was from the old school and his handshake and his word meant something. It was just as good as if it were etched in stone. If anyone remembers what the place was like when he bought it and compare that with what it is today, you'll have an idea of what type of man Stretch was. He was passionate about H-D motorcycles, he was passionate about P.O.W. and veterans affairs, he was passionate about his country and passionate about people. I've bought 3 Fatboys from Smaltz's over the years and there are good people there, but to be as good as they are takes good leadership, leading by example, and that's what Stretch did. Stretch was "good people" and the folks there couldn't help but to be good working in his shadow. I guess it trickles down. I found out today that Stretch died after his long battle with cancer. That suxx. He will be missed. The size of the hole he has left behind is a testament to the life he lived. God Bless you, my friend. "

By: Anonymous exton,PA

"Came into store on April 1st 2008 and walked away with the ride of my life to be delived on April 3rd 2008. Very happy and satisfied with Chris my salesman. He had several people looking for him and he had time for us all. Helped with finace and supplies. Would recommend this store over other bigger or smaller. "

By: Bobby Mont Clare,PA

"Mike DiMauro spent half a day on Saturday, March 29th with me until he found me a bike, which blew me away! Just when I thought all was lost and was about to leave, his last comment, "Let me look up something", led up to a sale that put a smile on my face, and his. This is my 1st bike purchase from Smaltz's Harley Davidson and I'm sure it won't be my last. I'm hoping to put some nice Vance and Hines pipes on it soon and I sure could use a deal on those too. The Road King that I traded in on Saturday was purchased with Vance and Hines pipes that were installed by the selling dealer in 2006. Unfortunately their service department could not keep the bike from stalling and I had to bring it to Smaltz's H-D (on the selling dealer's recommendation) to get it fixed right. So I feel comfortable now that I will get the pipes installed at Smaltz's H-D. My last point to make is that EVERYONE working there actually seemed to be happy doing their jobs. (unlike other places-name withheld-Mike knows) This goes a long way in making customers feel at ease; working with pleasant sales people and supporting staff. Thanks! "

By: Patrick West Chester,PA

"I purchased a 2001 RK classic form a private owner, Smaltz did the the title change for me so I thought I would bring the bike back to make some custom changes.Jason the chrome specialist, worked with me on picking handle bars ,16" 1 1/4 apes.Chromed all my switches, braided cables. WOW! , The Bike looks awesome. Everyone that I dealt with was great. I am real happy the way everything turned out.Best dealership in Chester County. "

By: David West Grove,PA

"On 1/10/2008 I came into the store with a large amount of gift cards, which I received for my birthday, the title for the bike I rode in on and a strong desire to find and leave with a new Harley. I would like to say that at the end of the day my mission was complete, thanks to Mike Kelly. Mike is the salesman who with patients and understanding helped make this not only a bike buying experience but a great 50th birthday bike buying experience. Never feeling rushed or pressured to make a decision, Mike went out of his way to show me everything I asked to see, including having to bike taken out of the crate and assembled so I could look at them that day. From begining to end, the whole experience took about 3.5 hours but at the end of the day it seemed like the wink of an eye. I thank you, my family thanks you, and my new best friend, Fat Bob thanks you. Your friend for many miles to come, Tom McKee"

By: Tom Pottstown,PA

"walking into your dealership was like finding a new home. chris roman and the rest of your sales guys were great.i will not buy another bike from anyone else. "

By: Anonymous wilmington,DE

By: Anonymous elverson,PA

"I have had my bike serviced at smaltz's h-d and have been very happy with everyone at your dealership. Gary "

By: Gary west chester,PA

"I picked up my trike yesterday after having it repaired and I wanted to let you know how pleased I was with not only the repair, but also the people I dealt with. You were most courteous and helpful, as were the folks I dealt with when I picked it up. The trike was cleaner than it was when I brought it in to you guys, and I really appreciate that. Everyone went out of his or her way to be helpful. I am confident that the trike is now fixed properly and will not give me any more problems. I have already started spreading the word about you to all my riding buddies, so I'm sure that you will be seeing all of us when we need service, inspection, parts etc. I know for sure that I will be taking both of my bikes to you guys for any service they may need. Again, thank you for the fine repair job and taking care of my "baby" while it was there and returning it so clean."

By: Richard Collegeville,PA

"I wanted to drop a note to say thank you to your service department. Since purchasing my 06 Sportster last fall from another dealer, I have always suffered from a slight hesitation on my ride. Most recently an annoying oil leak from my air filter. When I called and spoke to Corey in the service department he told me that he could have gotten me in on the day I called. As a person who works 12 hour days in public safety the convenience of being able to bring my bike down and pick it up the next day is huge. I called the service department as I left work and happily found my Sportster waiting upon arrival. Most importantly it was a great price and oh yes, the bike rides a lot smoother. Thanks again! Dan "

By: Dan Pottstown,PA

"I just wanted to thank you for a dream come true I've had lots of other bikes, but after 21 years of patience I have my Harley, Chris was an awsome salesman, he was very helpful at the showroom and on the phone to make the deal smooth. I look foward to coming back for accesories and hopefully to get involved in the Eagle HOG Chapter. Thanks for your great service. Steve "

By: Steve Collegeville,PA

"Mike Kelly and Terry both did a great job getting my deal together. It was a great ride home! Thanks again. -Matt and Lisa"

By: Matthew Meadville,PA

"I live on Staten Island, NY and took the 112 mile ONE WAY ride out to Smaltz's H-D to see if they were as good as I read on the Internet. I went there because they have a good reputation for being able to install pipes and the Harley race tuner and get it right the FIRST time. I was helped by the service manager Scott and one of his guys in service named Corey. After taking their time and trying to let me listen to a couple of V-Rods with new pipes, I decided to let Smaltz's do the set up. I am anxiously waiting for a call to hear when I can ride back for my install date. While I was there I let them clush out my brakes and couldn't be happier about how quick and reasonable they were. I can't stop bragging enough about the place. In fact my comments can be seen on the V-Rod Internet club, 1130cc.com. Just search for Smaltz HD. I am very impressed and happy!"

By: Yarvis Staten Island,NY

"I had a great experience overall. Chris was very customer friendly. He gave up a morning with his son to work with me on the purchase of my new bike. The process was easy from start to finish. I think your dealership is outstanding and look to do many customizations with you in the future."

By: Anonymous Downingtown,PA

"Mike Kelly was my sales rep. he did a great job. The bike is bad to the bone. Thanks Mike"

By: Mike Gilbertsville,PA

"This is a heart felt THANKS, Strech, me and my girl joined you for the trip to DC. Her son is searving overseas. You showed her such repect and comfort! I feel you are a great man, although we were part of a new gang! The Lost Ones! We had a great time and met great people. Barb is joining the Rolling Thunder and we look forward to rideing with you next year! Thanks gain Brendan kirk"

By: brendan GLENSIDE,PA

"Denise Sayers was the sales rep that worked with me. She was excellent; not pushy or overbearing but very helpful too. If(when) I get another bike, I look forward to doing business with her again. The service, parts, and accessory staff have also been very accomodating. Smaltz's Harley- Davidson made the purchase of my bike a very good experience. Thank you all! Brian Hohenshilt"

By: brian ,XX

"Denise was our salesperson and she was fantastic! First of all her personality was awesome. I brought my wife with me and we both thought she was great. She took the time to go over every detail about the bike as well as financing and insurance. It seemed like she was genuinely excited for me. It was very nice to meet a salesperson who made the experience pleasant. My wife and I felt as though we had made a friend in Denise. She is truly an asset to Smaltz's H-D as well as the entire Harley-Davidson company. Even after I had told her that I previously owned a motorcycle, she still took the time to cover every base. My wife is applying for her permit and will soon be taking the riders safety course. When she is ready to buy her bike, we will definitely return to Smaltz's H-D and Denise!"

By: Steven Malvern,PA

"I can't say enough about the courteous manner in which I was served by the entire staff at Smaltz's H-D. The purchase of my fabulous '07 street glide was a grand experience. Everybody involved made me feel like family. I got a great price for my trade, and was on my new 110 c.i. Beast before I could say wow! Denise, Jimmy, and everyone put this deal together for me, and made a dream come true. They didn't just sell me a bike. They helped me turn the next page in my life on a motorcycle. I can't see myself riding anything but a Harley, and the people at Smaltz's Harley Davidson make me proud as an American. They represent what the U.S. and it's people stand for. I need not go anywhere else. God bless you, ride and live proud and free. John (Sonny) Funderwhite."

By: John Coatesville,PA

"I recently traded an FXD for a 2007 Standard Electra Glide. I had a great experience at Smaltz's HD with the FXD so of course I wanted to buy the FLHT there also. All of the people working at Smaltz's are knowledgeable, enthusiastic and courteous. They gave me a great trade allowance and Denise Sayers made the process very pleasant. Smaltz's HD is really a "breath of fresh air". "

By: Paul Pottstown,PA

" Many thanks to Jason Ray, Herb and your team in service for a great job on my wide glide winter upgrade project. Your advice and guidance through all the details, big and small made the difference and was really appreciated. John"

By: John King of Prussia,PA

"I purchased my first Harley-Davidson from Smaltz's H-D in November of 2006. From my Salesman Chris Roman to Brian in Service, it has been easy and a pleasure doing business. I'm planning on purchasing my next bike from Smaltz's too. Keep up the good work. You guys are cool. Its worth the extra couple of miles from Shillington when you treat people with that best in class service."

By: Mark Shillington,PA

"The staff a Smaltz's H-D is first class. I will tell anyone i know that is looking for a bike to go Smaltz's. They are great!!!!!!!!!!!!! "

By: EDDIE west grove,PA

" I just wanted to let you know that the purchase of my 07 Road King Classic could not have been easier. Chris Roman, Jason Ray and Mike N made the ordering process extremely painless; there was not a step that was missed. However when the bike was delivered, was when we found out that Harley changed the look of the paint design on the tank. Needless to say I was not happy. I think the entire staff that came to address the issue felt my great disappointment. Not that the tank looked bad, but it was not what I expected. I feel that everyone involved was genuine in their concern. There has not been a person that I have met at Smaltz's that was not willing to help or answer any question. Everyone there is a great asset to the company and a contributor to the success of the dealership. Keep up the great job. Thanks again, Dave"

By: Dave Honey Brook,PA

"This dealership is a great experience. I love being part of a group that helps the community, makes my ride fun and is great to do business with. The service team is the best. They listen to what you want to do and they make recommendations that are right for the customer. Then they do the work and it is done right."

By: Robert Exton,PA

"I have been to many different dealerships and although they all have something unique, Smaltzs HD has created a culture of feeling like your family. There staff in all departments are the best you will ever have the pleasure of knowing. Great Job to Smaltzs HD."

By: Michael Boyertown,PA

"WE CAME UP FROM WILMINGTON DELAWARE BECAUSE WE HEARD OF YOUR GREAT SALES & SERVICE. WE PURCHASED TWO NEW BIKES.THANK YOU TIP & KAT P.S. DENISE YOUR GREAT"

By: THOMAS WILMINGTON,DE

"In the past year and a half, I have purchased 2 Harley's at Smaltz's H-D, an '06 Street Bob for me and an '07 Fat Boy for my wife. We both up-graded the exhaust and air cleaner and had them Dyno tuned. Between Sales, Service and Parts, I have never been around a more competent group of people. Never once was I pressured or put on the spot by anyone. The first time I met Stretch was in the Service Department. I had no idea who he was and we talked about riding, performance and my expectations for my new bike. I felt like we could have gone on telling stories all day. When I found out who he was later on I said to myself, wow, these are the kind of people I want to deal with. Any questions I have, all I do is call and someone will help me. I recommend Smaltz's H-D to anyone I meet that is looking for a good dealer because they are all a class act. Sincerely, Mike and B. Roland"

By: MIKE Parkside,PA

"I picked up my '07 XL1200R from Denise on Saturday Dec 9th. Denise's product knowledge is a true asset to your dealership. She took the time to explain all controls and a review of the owners manual/warranty as well as tips for care and storage. She is both professional and outgoing. I would recommend Denise and Smaltz's H-D to anyone with a Harley purchase on their mind. I had already met the parts and clothing people who assisted me with my purchases. They also were outgoing and very helpful. (Ashley and JBT in parts) I'm happy to be part of the growing Smaltz's "family" . I'll be checking out the service department in about 900 miles!! Bob Dietrich "

By: Bob West Chester,PA

"The new manager "D" Howard is fantastic, he hooked me up big time. To Stretch, good move hiring this guy. "

By: Boyertown,PA

"Best around, have been to many HD dealerships in the area and you top the list. That's why we bought our new 2007 Ultra Classic from the best. You keep the word "service" in every aspect of the dealership and it's top notch. Keep up the good work."

By: Anonymous Wayne,PA

"My wife Marion and I really appreciate the way we were treated at Smaltz's H-D. We got everything we asked for and we were treated like family right away. Phil, Denise, and Jason were our first points of contact and they were all wonderful to us and very quick to give us the help and expertise we needed in purchasing our 2007 Softail Custom. We wanted it Thanksgiving weekend and you all made that possible for us. We are forever grateful and will be back often. Your expertise and knowledge was an immense help to us and made the transaction very smooth. Have a wonderful Holiday and we will see you in the spring. With much Gratitude, Grant and Marion McCartney"

By: Grant Sharon Hill,PA

"I found it very easy to make my purchase of my new Road King Classic. I look foward to enjoy riding for years to come. Thanks again!"

By: james phildelphia,PA

"From the moment I walked into your dealership I was greeted with a warmth and professionalism that surpassed every other H-D dealership I visited in the Philadelphia area. Several people referred me to Smaltz's H-D and within the first 30 min i was glad they did. I learned more about H-D motorcycles and their new features. Since I never owned a Harley before this was very important to me. All this happened even before the salesperson (Denise) knew I was ready to buy. On the day I arrived to pick up my new Fat Boy I kinda threw Denise for a loop. She wasn't expecting me for another 5 days so nothing was ready, but she handled it like a pro and instantly gathered everything together and within 90 min was was riding my new Harley off the lot. I would definately send anyone who I knew was looking for a new ride to Smaltz's H-D, and more importantly I will return if/when I decide to get a new H-D. But for now I will be enjoying my Fat Boy. Thank you for making a long-time dream come true."

By: Jim Aston,PA

"Hey, This is my second bike that I bought from Smaltz's HD. Both times John Chamberlain did everything possible to make it happen. The small things (like buying me and my family a soda while we there) are what people will remember and appreciate. Meeting all of the employess during the walk-through is nice,because when you need something, you already know who you are going to deal with. I would recommend to anyone I know to go to Smaltz's if you need anything Harley. Plus where else can you go and meet such a cool guy like Stretch. Thanks to all Jason Auerbach"

By: jason Pottstown,PA

"10/2/06 That night I could not sleep!!! I kept thinking about the tragedy at the Nickel Mines School where 10 young innocent school girls were shot, 5 were injured & 5 were killed. I cried tears of sorrow & tears of anguish & kept asking God why did you allow this to happen? 10/15/06 That Sunday morning as my wife Verna & I were standing out at Dr. Harris's parking lot in Gap we witnessed 2,000 bikers & their companions ride by. As they waved back with smiles on there faces & tears in there eyes, I cried tears of praise and gratitude, & with all the prayers & money & people coming together to share in this tragedy. I asked God, is this why you let this happen? I want to take the time to THANK YOU Mr. Smaltz & all you friends for your generous & thoughtful gift that you gave our community that Sunday morning. As for the five girls that were injured, all have improved to some extend but still have a long way to go. In closing, I want to wish you God's richest blessings & thank you from the bottom of my heart for what you have done in our Savior's name Jesus Christ Amen. A grateful friend, David Fisher"

By: David & Verna Gap,PA

"I have purchased at least 10 new HD motorcycles in the past 10, or so years and your salesperson, Denise's professional demeanor and caring attitude caused me to travel nearly 200 miles for my latest purchase. On delivery, I became aquainted with most of the rest of your staff and was so impressed that I assure you, I will be back for future purchases, and I'm sending all my friends to see Denise to purchase their bikes. "

By: Angelo Manorville,YT

"Very happy with the new bike! You are very nice to deal with in sales, parts and the service department. I like doing business there and I now belong to Eagle H.O.G."

By: Warren Glenmoore,PA

"The people at Smaltz's H-D were very nice and a pleasure to deal with. The Sevice Dept. treated me very well taking the time to explain the features of the bike in detail. Denise, my salesperson was exceptional. She listened to what I was looking for and took the time to show me the different bikes. She was very professional in following up with me to make sure I was satisfied. I will recommend people to your dealership. Thanks for everything, John"

By: john a willow grove,PA

"Ashley was very helpfull finding a full face helmet for me. She had to special order it. I also bought a cycle cover and have a XL1200R in Yellow Pearl on order with John Chamberlain, who has been a great help. I'm told it will ship on November 24th 2006. I have accessories I want to get once it arrives. See you then ! Robert A. Dietrich "

By: Robert A. Eagle,PA

"We've said it before, and we'll say it again! We have visited many dealerships..........yours is definately one of the best! Since finding your dealership, we have purchased a lot of "stuff" there! ("Stuff" of course, is always good to have!) EVERYONE we have had the opportunity to deal with has been extremely friendly and accomodating, and as many people have mentioned, you guys/gals certainly make anyone feel special, and quite at home. We plan on continuing a long friendly relationship, and participating in events as well, with all of you! Hugh & Sue Reading, Pa "

By: Hugh & Sue Reading,PA

"I attended the "Because We Care Ride" and it was a very moving exsperience. Hats off to whomever thought this up and organized it! Commend the officers who helped keep us all together! Thanks to all the bikers who cruised safely. I wasn't on a harley but enjoy ALL bikes and was very welcomed by all. Again, hats off to your establishment for coordinating and planning a meaningful and memorable event!"

By: Gail Thorndale,PA

"Thank you so much for organizing the ride on Sunday to benefit the families of the Nickel Mines tragedy. Thankfully, a friend at work, one of your customers, told me about this ride and my daughter and I participated along with another friend from work. This is my first benefit ride and it really makes me feel good inside to know that we did something good and positive for these families who are grieving so much. Thank you from the bottom of my heart for putting this wonderful event together and creating something so positive in the face of something so tragic."

By: Brian Denver,PA

"We attended the bike run today. Wow! It was a great experience. I, myself have lost a child, and to see the support once again of fellow bikers is and will always be great! Life has a lot of ups and downs but always up when people pull togeter. Stretch, you are right, I am Proud to be a American and a biker!! May God bless us all as we all ride and live . Thank you Rick and Barb Helm Lancaster, Pa"

By: Rick , Barb Lancaster,PA

"5 Star Dealership"

By: chris norristown,PA

"All I can say is I found the bike I really wanted and Denise helped me in every way making my purchase a smooth one. So 5 stars to Smaltz H-D! Definitely will deal with again!! Thanks again."

By: tom brookhaven,PA

"Frankly, I was reluctant to buy an FXRG jacket...they're pretty expensive. Initially I ordered a different jacket. However, after reconsidering and looking again, I want to thank Linda and Ashley who took the time to show me all the differences of an FXRG jacket and were very patient with me. When I finally made up my mind, Ashley was kind enough to cancel the other jacket and help me with the FXRG purchase...no questions, no problems, no hassle...just like it always is at Smaltz's H-D."

By: Gary Downingtown,PA

"Stretch and Karen, Earlier this week I received a small envelope in the mail with the Smaltz HD Logo on the front. I was somewhat curious as to what it might be. Upon opening, I found it was a Smaltz Thank You for your Business card with a very nice HANDWRITTEN note from Ashley in the Motorclothes Department thanking me for my recent purchase of a helmet and gloves. Where the heck do you see THAT anymore? NEVER EVER got that from a car or truck dealer! In a world where customer service (for the most part) has gone the way of the dinosaur, this small note left me speechless (no small task for those who know me). I can honestly say I am not used to this level of personal attention. Thanks again for the personal service I get every time I walk into your Showroom, Parts or Service Department, and for the obvious attention to detail that employees like Ashley take great pride in. It's better than dealing with family! Garrett Derr Sr. Eagle Hog Patriot Guard Rider "

By: Garrett Downingtown,PA

"I just bought a 99 Softail and my experience was 5 star! My sales rep Denise treated me like long lost family. She was very knowledgeable in all aspects of my bike. She made the buying process very enjoyable. I recommend Smaltz's to everyone. And I will go when it's time to buy a new bike."

By: Tom Philadelphia,PA

"After riding for about 35 years on many different bikes I bought my first Harley-Davidson FXD two weeks ago. I have about 1500 miles on it and it is a really great bike-great power, comfortable, fun on curvy roads. My Salesperson, Denise, was just great. She has extensive product knowledge, is an avid biker, and was just very pleasant to work with. Everyone at Smaltz's H-D has been very helpful and I now understand why it has been so successful. Denise was very thorough from the time I walked in until I rode off at the end of the day on the new bike. "

By: Paul Pottstown,PA

"We just wanted to let you know what a first class operation you have. We recently purchased a 2005 Road King. We are from Whitehall, PA area and we visited other dealers in the area. Most did not make us feel welcome. From the moment I talked to Chris Roman on the phone and walked through your doors, we knew this was the dealership for us. Chris showed us the motorcycle, told us the history of the bike and answered all of our questions. Everyone made us feel right at home. From the girls in MotorClothes to Art in the Service Department to Chris, our salesman, we cannot say enough about the personal attention we received. Stretch, we even had the pleasure of talking with you about your trips to the west coast. You did it right. You surronded yourself with class employees that care about their job and go the extra mile to make sure the customer comes first. When someone asked us where we got our motorcycle, we make sure we tell them Smaltz's Harley-Davidson."

By: Milt and Debbie Whitehall,PA

"My buying experience was great at Smaltz's. Denise treated me professionally and did not force the buy. She took her time with the bike, finance, and insurance. I walked out with a great bike and insurance plan. I will refer Smaltz to all my friends and families. Thanks"

By: Sajan Royersford,PA

"I visit the dealership regulary and was finally able to take the big leap a 2007 Heritage Softail. The Smaltz family made me feel at home right away. Denise was an awesome salesperson - very passionate about Harley-Davidson, listened carefully to everything I said and included my wife in the entire process. She was fantastic and I will highly recommend her to my buddies who are shopping for bikes. She impressed my wife for the simple fact that she considered it for both of us, not focusing just on me. The clincher was seeing Stretch in the showroom. He recognized me from always being there and he came right over and shook hands with me and introduced himmself to my wife, Kathy. When he realized I was there picking up my new bike, he told me 2 things while never letting go of his handshake - "Number 1 is always ride safe and number 2 - WELCOME TO THE FAMILY." I will always remember that. It was an incredible experience and I will return weekly just to say hi to everyone."

By: Mike narvon,PA

"Everyone was great to us starting with Chris Roman, our salesman, Art in service, and especially the owner Stretch. He went out of his way to make us feel at home. Milt & Debbie Brown"

By: Milton Whitehall,PA

"To my new friends at Smaltz's, I can't even begin to tell you how much I am enjoying my new '06 Wide Glide that I purchased at Smaltz's H-D. It is everything I thought it would be and more... Just like my experience at Smaltz's H-D. I was greeted by John Chamberlain, he answered all my questions and totally made me feel at ease. I knew after leaving your place that I was going to buy my first Harley from your dealership. Every single person I came in contact with from John, to Art, Ashley & Phil are pros and did what they could to get me outfitted and on the coolest bike I had ever seen. You guys run a first class operation and its obvious that it doesn't just happen by accident. I look forward to seeing all of you for many years to come."

By: john king of prussia,PA

"This is the second new bike we purchased from Smaltz’s (and probably not our last). The attention their sales department provides and service after the sale is above and beyond all expectations. Thanks to Denise. They helped me pull off a surprise for my wife and that was no easy feat and to make sure everything was perfect they delivered it making a rainy, dreary day bright and sunny for her. They will always be our go to dealership."

By: Pete Phoenixville,PA

"Living where I do in Delaware I have access to three H-D dealerships and at least six service providers, all of which are closer to my home than Smaltz's H-D. The fact that I consistently take my bike to Smaltz's for parts and service speaks to the excellent service and persoanlized treatment I always receive there. It is no wonder why Smaltz's Service is rated #1. They certainly are in my book!"

By: Steve Hockessin,DE

"Chris Roman is a great salesman. I shopped around at 4 other dealerships and Chris was by far the best salesman I met. He gave me the time of day and because of that I brought my wife with me and purchased my new Road King Custom from Chris. This dealership is where I want to keep my business because not only Chris but everyone is nice and courteous. Thanks for the great Harley-Davidson experience."

By: Steven Ephrata,PA

"Chris Roman and all the staff at your dealership made my buying experience great! I am enjoying riding my new bike very much. I just wanted to say thanks. Doc. "

By: Patrick Royersford,PA

"I am a first time owner of any bike. I really didn't look at anything else. I am 54 and have always owned Fords, chevys, etc. I always wanted a bike and knew it would be a Harley if it ever happened. Thanks to John Chamberlain it has. It is a hell of a machine. Quality through and through, I cannot describe what Harley ownership means to me. I want to thank you all. Tom,, Pottstown"

By: Tom Pottstown,PA

"I have been to most H-D dealers in every state on the east coast except New Hampshire. (but I will head there this weekend.) I have never been treated so well at any dealership as I was in Smaltz's H-D in Eagle, Pa. Everyone greets you, no one harrasses you, everyone encourages you, whether it be your purchase or safety. Everyone is always happy to see you and assists you in any manner. Even when I felt as though I was driving them nuts they were still awesome. I am extremely happy I chose Smaltz's H-D. Thank you so much to Denise for all her enthusiasm, helpfulness, concern for my safety, and overall excitement for me buying my dream bike. It took a lifetime and she helped to make it perfect! Thank you for listening to my needs and desires. I now ride safe and free on my Harley Davidson Thanks to Smaltz's Harley Davidson! "

By: DONNA West Chester,PA

"The overall attitude of everyone I have ever dealt with at Smaltz's H-D has been excellent. This has not changed since my first dealings in 2002. I am a devoted customer to the Smaltz dealership! Thank you for the experience! Best Regards, Rob Trenner"

By: Rob ,PA

"Denise Sayer is the Greatest. She sold me my Third Harley, and I am really spoiled on my new Heritage Softail Classic. Thanks Again!!!!!!!!!! John Kaplafka"

By: John Pottstown,PA

"There are other Harley-Davidson dealerships closer to my home but when it comes to my V-Rod, I only trust Smaltz's H-D. Great service at a fair price! "

By: Anonymous Telford,PA

"Everyone was great. Denise is a fantastic sales person. If I were to buy another bike, it would be from her. Ashley in motorclothes is always helpful along with the other girls. "

By: Anonymous Morgantown,PA

"I want to send a "THANK YOU" to Denise. Her patience and personalized service she provided made my bike purchase a great experience. I would like to extend that gratitude to Scotty, Jimmy, and Jason Ray for all your help and expertise. You all helped me create a terrific bike just for me. Not to leave out the terrific service I have had from both the parts and service department over the past month also.These days it is hard to find a place where people take the time and genuinely care but it certainly can be found at Smaltz's HD. Thank you for the "old school" way of service."

By: Cyndi Royersford,PA

"This was my first bike purchase and what a great experience it was! My salesgirl, Denise, was terrific. I found her very knowledgeable and pleasant to work with. She guided me every step of the way. The courteous service from all of your staff I have dealt with, including Jason, Jimmy, Art, Herb, Phil and Chris was a pleasure. I would recommend Smaltz's Harley-Davidson to anyone looking to purchase a bike. Thanks for helping make a long time dream a reality."

By: Ken Royersford,PA

"5 Star Dealership"

By: Kenneth Perkiomenville,PA

"Drove about 150 miles to get my Harley Race Tuner installed and get the bike on the Dyno. Great service and where else can you go where The "Head Janitor" takes time from his busy schedule to drive you to a place to eat lunch. Thanks to STRETCH and Herb for the memorable service visit."

By: Tom MIllsboro,DE

"I am 43 years old and only started riding 2 years ago. I bought my first Harley, a Sportster 1200C, at another dealer and always thought they were friendly and helpful. As I was looking for a new bike, a friend recommended Smaltz's Harley-Davidson, and now I know what truly great service really is!!! Denise, my salesperson, was extremely helpful and friendly without being pushy. I never felt any pressure to buy (which I can't say about the previous dealer I bought from). Jason, the Chrome Consultant, was also extremely helpful. Both Denise and Jason went out of their way to have the accessories installed and the bike ready for pick up only 3 days after leaving my deposit!! I am now the proud owner of a 2006 Wide Glide, and you can be sure that Smaltz's is my new H-D dealer (even though it is 30 minutes further from my home than my previous dealer). Thanks again, Scott"

By: Scott Boothwyn,PA

"I've been doing business with Smaltz' H-D for about 5 yrs. and every experence has been a pleasure. The entire staff is very knowledgeable and fun to work with. Stretch has done a fantastic job of putting together a great team worthy of the Harley Davidson tradition. Keep up the great job you all do. Sincerely, Mike"

By: mike west chester,PA

"My expierence at Smaltz's H-D was far greater then what I expected. Everyone treated me like they truly appreciated my business. Extremely professional staff, mainly my sales person, Denise Sayers. She was fantastic! Thank you for the awesome expierence!"

By: Paul philadelphia,PA

"i am an assitant svc mngr at a car dealership, i brought my 05 road king in for an engine upgrade. your svc dept. treated me like i was a customer for years and this was the first time i came in. everyone was more than helpful. you will be seeing more of my business in the future. when my ride is done and it is as perfect as my reception, i will chime in again!!"

By: DENIS POTTSTOWN,PA

"Thank you to the Magnificent Smaltz's H-D team for making my longterm dream a reality. Denise, You're the greatest. You pulled my new Heritage Softail Classic out of the "pipeline" and ordered it to my specs. Having the only Black and Red Heritage to come out of Smaltzs is just plain Special. Thank-you to Jason and the Service team for arranging the "Mustache Bar" install before I picked up my bike. This is my first Harley. It won't be my last. I know that all future toy needs will be met at Smaltz's H-D!!"

By: Stewart West Chester,PA

"This is the most professional motorcycle dealership I have ever encountered. Everyone at Smaltz's is friendly and most helpful. I couldn't be happier with my new bike! Thank you Denise, Jimmy, and everybody at Smaltz's. You guys are great! "

By: jim malvern,PA

"5 Star Experience!!"

By: Ralph Spring City,PA

"I just wanted to thank the total staff at Smaltz's Harley-Davidson in making my 3rd H-D buying experience, the BEST of them all. I drove 45 mins to get to them, and it was time well spent. They made me feel as if I was a valued customer. You do not see that at any of the H-D dealerships in our area. Thanks again.. B.P. North Wales, Pa. "

By: Anonymous NORTH WALES,PA

"Denise: Please pass along my thanks to Chris, Jason, Art, Ashley and the rest of the gang at Smaltz's for such a great experience over the past couple of weeks leading up to delivery of my Deuce. The only thing better than pulling away from the dealership on my new bike was working with everyone at Smaltz's. You guys are simply the best!"

By: Joe Spring City,PA

"Denise, Thank you for helping make 40th birthday dream come true!!! "

By: JOHN Bechtelsville,PA

"I want to thank Bob for my first experience of buying a New Harley. He made it real enjoyable. And along with him the whole staff was very helpful. From Financing and the floor with getting my HD gear for my bike. Cant wait for the weather to break to get out and just ride."

By: Dwayne Bernville,PA

"Dear Bob, Thank you so much for everything you did with this awesome bike ~ thanks to your FAST delivery ... we got to ride on Thursday for about 45 minutes & it was better than fantastic! Thank you to you & everyone who stayed late for all the times we kept you there ... especially on Wednesday ~ we appreciate all your time! Please thank Chris for his time & all the extras. I received a call that my helmet is in so we will be down next week for that ~ boy that was quick! Oh by the way ... Tyler wore the shirt he got to school the next day ... I didn't want to take off my new leather jacket ... Hailey wanted to wear her helmet to bed that night ... and Chris DID take the Harley catalog to bed with us that night!! Thanks for making this the coolest and most exciting purchase ever! You guys are GREAT & we hope that you might ride with us some time! Peace ~ Colleen, Chris, Ty & Hailey"

By: Anonymous Pottstown,PA

"I would like to thank Denise Sayers, Chris Lutz and Strech for making my dream come. When the 35th Anniversary Dyna Super Glide was introduced I fell in love with that bike. But when I tried to purchase one back in September, they where all sold out. I would visit the dealership and stare at Strecth's bike that was on display in the showroom and wish I owned it. My wish came true because Strecth was so kind enough to offer his bike up to me. That is the 3rd motorcycle I have purchased at Smaltz's H-D. The first bike I bought was a 2002 FXD Superglide, I drove it to Milwaulkee for the 100th anniversary party with Eagle HOG. When I came home from the big party I traded my FXD in for a new 2004 FLHRSI Road King Custom which I still own. Now a 2006 35th Aniversary FXDI Superglide # 0332 of 3500. I am definitely one lucky guy! Thank You Stretch! Thank You Denise Sayers for all your hard work and a very pleasant experience. Keep up the great work."

By: Michael Boyertown,PA

"My Brother, Sister, and I decided to purchase a new muffler system for our Father for Christmas. We don't know too much about Harley-Davidsons but assumed that it shouldn't be that complicated. It turns out that we were wrong and that we needed to know a lot about our Father's bike and that there was more to the change in muffler that was needed to keep the bike running properly. I spoke with Jason, the Chrome Consultant, in the service and parts department and he helped me find the correct parts for the bike by reviewing the service records for my father. He was great. We spoke twice in person and once on the phone(I'm sure that I made a bigger deal out of the purchase than was necessary)and Jason helped me through the decision making process. When I finally decided on the part, I stopped in and without an explaination on my part, Jason recognized me and grabbed the parts I needed and set up the service request. It was awesome. I have 5 years of business development and retail management experience with a large retail bank. Jason's service, personality, and patience with me was as good as I have ever seen. It was a great experience and I am a happy customer. Thank you."

By: Seth South Coventry,PA

" Thanks for my first harley, Denise! "

By: Anonymous norristown,PA

"Smaltz's H-D is like a diamond in the rough. Their approach to sales is by far, the most professional and pleasurable experiance I've had in all my adult purchasing years. Their sales and service departments, with expertise and sincere dedication, made decision making much less stressful and with much more confidence. They are true leaders in their craft and their industry. Best wishes to all of them. I've had a great time and now, got a great bike. What a great group of people. Keep up the great work. I'll be back."

By: Michael Downingtown,PA

"5 STAR DEALERSHIP"

By: Stanley West Chester,PA

"Great buying experience. Salespeople demonstrated sincere interest in helping the customer. Based on the deal I received, the thorough closing and especially the friendliness of the staff, I will return as a customer and recommend Smaltz's to friends and family. "

By: gary middletown,PA

"Very pleased with the deal you guys gave me. I'll recommend you to everybody. Thanks John for getting back to me so quick via e-mails. Stretch you've got a great thing going on there at Smaltz's HD!!! Thank GOD for allowing this company to survive!!! "

By: Guy York,PA

"Hello from Gulf Breeze Florida! While on a 2,000 mile ride to St. Louis, I found a rain jacket on the sale rack that was much too big for me, but the purple and blue splash print matched my 02 Concord Wide Glide and I knew I had to have it. My local dealership in Pensacola is not very service oriented, nor do they ever have a good selection of what I'm looking for, and they pretty much disregard you after you've purchased your scooter. My search was on and first went to Chicago HD.com where they always offer specials and free shipping. They too only had a XXL in this jacket, but offered to fax me 30 dealerships that had the size I was looking for. Your dealership had a 610 area code and I was born and raised in Reading, PA so it was the first call I made to inquire, thinking I would save on shipping if my Dad picked it up for me. I was transfered to Vivian who I told my search story to and she checked to see if you had my size in stock. She could have sold me that rain suit on the spot, but went out of her way to tell me that if I called back next week, that you were having a 30% off sale on select rain gear. She said to speak with Ashley first thing Monday morning. I considered this an early Christmas present to myself and was happy just to find what I was looking for. Monday morning Ashely made sure my item was on sale and offered to ship it for 5 bucks. Thank you for your kindness, personalized service and consideration. I look forward to a future ride to my home state and a visit to your dealership. My purchase was made with unbridled pleasure and your staff was awesome. Merry Christmas to me and to you and yours! I consider this just one more memorable Harley-Davidson adventure. Sincerely, Debbi "Babz" Helm "

By: Anonymous Gulf Breeze,FL

"The people here are some of the friendliest in the business. Every experience was a pleasure, from the sale to the service. It has been a great relationship, I hope lasts a long time. This is the first bike I bought from Smaltz's but my fourth Harley, thanks for the Respect and Honesty. Sincerly Jeff Feather "

By: Jeffrey Boyertown,PA

"Smaltz's Harley Davidson completely understands what customer service is all about. Every single employee is friendly, professional, and helpful. The experience is better than most high end car dealerships, and every other local bike shop."

By: Mike Downingtown,PA

""Excellent People" You just don't find people like this any more!!! I had my 1200C insp. last month. When my bike was done the sky outside turned "BLACK" & a "BAD STORM" came up but I took my chances on getting home to Honeybrook. Art offered me a ride home but I wanted to get my bike home. So off I went, needless to say I got caught in Glenmoore "SOAKING WET" and the rain was like "BULLETS"!!! Buy the grace of GOD I made it home. While "POURING OFF MY CLOTHES" the phone rang, it was Art from Service calling to make sure I made it home. That's the kind of people and service you recive from "SMALTZ'S!!! THANKS SO MUCH,Dave D."

By: Dave Honeybrook,PA

"Smaltz's is a top notch dealer!! Everyone there is extremely helpfull 24/7. I would highly recommend their service dept. Those guys know Harleys!!! "

By: chris media,PA

"Last month I had my inspection done and added some chrome. I have to say that I felt very comfortable with the service and how I was treated. I was in and out within two hours. I think That's EXCELLENT, since I never had an appointment. I feel so comfortable with Smaltz's H.D. that I am willing to travel from Broomall, Delaware County a good 20 miles or so. And sometimes I do wish I purchased my bike from Smaltz's H.D. I will when I buy my next bike!Thank You for the great service!!!"

By: John Broomall,PA

"I took me 25 years to save..sometimes dimes and nickles so that on August 12th, 2005 (at 50 years old) I took delivery of my 2006 1200 Custom Sportster. This has been a dream...and I will say that Smaltz's made the process feel like I was dealing with best friends. Denise Sayers walked me thru the process, made sure my bike was just the way I wanted it, and made me feel completly at ease. Next, Jason Ray set me up with some awsome accesories. Jason knows full well how detail oriented I am, and he made darn sure everything was just right. There are others who I owe a big thanks to, and a quick wave to Gary and the other service folks who answer my (sometimes stupid) questions. Thanks Folks! You made a lifetime dream come true! My own Harley! :o)"

By: Garrett Downingtown,PA

"Chris Lutz took care of me from the moment I entered the store. He allowed me to make certain decisions myself, and was tactful in assisting me otherwise. The entire store and all the different departments were very friendly and took the time to meet with me. I would recomend this dealership to anyone looking for personal service. "

By: Raymond Parkesburg,PA

"Denise Sayers Smaltz's Harley-Davidson Inc. 12 Pottstown Pike Eagle, PA 19480 Denise, I got your note thanking me for doing business with you. Now it's my turn to say thank you back for helping me make my decision and guiding me through the process of getting my first Harley. I'm so glad that you took the time to help me see the differences between the XL 883 and the Custom. You were right, I got used to the forward controls in no time and I am really enjoying the larger tank. Plus I think I look pretty cool when I drive by storefront windows and catch a glance of my reflection. I don't think I'd be upset with the standard 883, but I think you helped me make the best choice for me - thanks again. I also want to tell you again that I was happy with the entire purchase experience, paperwork, meeting the service folks, etc. As you know I went to the big box store in Delaware first but I had a feeling that they weren't going to treat me the way I wanted to be treated. On the other hand, when I was at Smaltz's, I would have sworn that I was the complete focus of yourself and the entire store. It's great to have someone say "Its your day - we want to make it as enjoyable as possible". I bought a car from someone once who said that he wished he had me as a customer for life. I told him that he did, but it was up to him to keep me. I am fully confident, based on my experience with Smaltz's that you'll be my dealer from here on out. Thank you again - see you on the road... Brad Weir "

By: Brad Pottstown,PA

"I just wanted to share another great time that myself and my family had with the crew at Smaltz's. First of all, thanks to everyone for getting my brother in law's bike back on the rode after it had to be put aside for about three years. My niece's health became very poor, so my brother in law had to park the bike to take care of his family. Thankfully my niece is doing much better now. His bike needed some serious work to get it back on the road. The service dept. and the whoever did the detail job did an awesome job. Thank you guys. He and I have gone on several rides now and look foward to many more in the future. My favorite moment though happened during the spring open house of 2005. Art and Strech (and whoever else that was involved) secretly had set up a sidecar for my niece. My niece knew nothing of the ride until Strech had the announcement to everyone there who Paige was what was about to happen. She could not have a better time. She still talks about that ride and wants her dad to get a bike with sidecar now. Thank you Bumpy for taking her out and thank you to the police officer that gave her a police escort. I could not have bought my bike and gotten my service done from a greater group of people than the ones at Smaltz's. I will always be in your debt for what everyone did for my niece. Thank you from the bottom of my heart."

By: Barry Phoenixville,PA

"I recently purchased an '05 Road King after owning a Sportster (also purchased from Smaltz). Throughout my entire experience with Smaltz (sales - Chris; parts & accessories - everybody there, especially Bill & Norm; service - Gary, Art) I couldn't have been treated better or had a better experience. There just isn't any real competiton for the overall experience. For what it's worth, I drive a Mercedes-Benz automobile, and their sales and service doesn't come close to comparison."

By: Gary Downingtown,PA

"This dealership has a friendly, knowledgeable and helpful staff. Always willing to go the extra mile for their customers. Keep up the great work!"

By: Kimberly Reading,PA

"Thanks Nancy, My wife and I really enjoy our new Harley. My purchase of a new 2005 Softtail Standard was the best choice for me, thanks to you. You kept it simple for a new Harley owner (me), and answered all my questions. Everyone at Smaltz HD did an outstanding job. Best present we ever brought. Hope to see you guys soon. Proud owner of a New 2005 Softtail Standard Harley. From Mike & Holly from Magnolia DE. "

By: Mike Magnolia,DE

"My recent experience at Smaltz was outstanding. Art is a gentleman and a professional who cheerfully renders service as promised keeping cost less than anticipated. The pride one feels by owning and riding a Harley is greatly accentuated by the enthusiasm shown by the staff at Smaltz."

By: Steve Parkesburg,PA

""GOD BLESS Smaltz's Harley-Davidson"!!!"

By: Dave Honeybrook,PA

"NICE PLACE TO VISIT VERY FRIENDLY THEY TAKE GOOD CARE OF THERE CUSTOMERS "

By: joseph parkesburg,PA

" "CUSTOMERS FOR LIFE" My wife & I were very "Impressed" with the service we recived from Tom(Parts Dept.) and Art,Jimmy(Service Dept.) The pipes that I have been looking for were in stock and they will be installed on my "New 2005XLH 1200C"in a matter of days! "Fast & Excellent Service" Thank You So Much, Dave&Carol Dawson"

By: Dave Honeybrook,PA

"The new look of todays Harley dealerships are awsome! The staff makes you feel like they have been your best friend for years! The service and selection is awsome! Like the comersial says " Things are different on a Harley""

By: David H. Reinholds,PA

"WOW!. What an experience. Nancy was a fantastic sales person. She answered all of my questions and offered some very helpfull suggestions. Everyone treated my son and I like family. They also went the extra mile and made sure my bike was delivered, to my house, the same day. Smaltz's Harley is the only place to buy a bike. "

By: Brian Quarryville,PA

"My husband Keith was serving the USAF in Iraq and I thought I'd buy him a bike to surprise him on his return in Feb/05. I walked into your store and Nancy came right up to me and pointed me in the right direction. I had no clue...just that I wanted a Harley. Within 1/2 hr. I owned a new Harley for my husband and I couldn't wait to tell everyone...but Keith! When Keith returned home, he not only got his wife back, but a new Harley too! The entire staff was wonderful, from parts, the shop, and delivery. We are proud to be part of the Eagle Hog family! Thanks! Keith and Rose McCloy"

By: Keith / Rose Coatesville,PA

"i started coming to smaltz's when i had an ad from another dealership with a discount. they matched the discount and completed the work on time. i was new at riding and talked to scott in the service dept. he made me feel right at home no matter how silly the questions were. although there is another dealer closer to me, i feel, after two yrs of going to smaltz's, with there staff, i couldnt find another place as nice. "

By: daniel devon,PA

"Very helpful on a Saturday afternoon when I needed a new fuel petcock. Kudos...... "

By: Zeke Sussex,NJ

"Smaltz's Harley-Davidson has serviced my ElectraGlide since it was new and all of my experiences with the organization have been exceptional. The Service Department exemplifies Excellence in Customer Service in the areas of communicating feedback; taking the time to patiently explain technical matters; providing recommendations (and many of the recommendations are made with helping the customer save money. Can't get any better then that. The Parts Counter folks - most helpful! Same with the Motor Clothes Department. I have yet experienced a time when I have been at Smaltz's where I havebeen warmly greeted - even by those that recognize my face but may not necessarily know me by name. I have recommended Smaltz's on numerous occasions to my friends and they now consider Smaltz's their dealer. Job well done to all and thanks for your many contributions to my own personal experiences in dealing with the Team. To say I am a satisfied customer is somewhat of an under-statement. "

By: Paul Collegeville,PA

"In my travels I enjoy stopping into other HD dealership to see how they operate. I like Smaltz's because they know there business and they know how to serve the customer. The parts & service department are always there to help with whatever is I'm trying to do with my bike, no jibberish, Thanks Smaltz's "

By: David West Chester,PA

"Great people work at Smaltz's, I've always had a good experience here from buying my bike, to buying toys for my son. You have a customer for life!!!"

By: Bob Pottstown,PA

"Your service department guys were friendly, knowledgeable and answered all of my questions. They treated me great! I'd recommend you to anyone. It also didn't hurt that my actual bill came in under the original estimate. Thanks guys!"

By: David Sanatoga,PA

"I've wanted a Harley my whole life and when it finally came time to when I could afford one I began to shop around. Ask my wife, I must have went to half a dozen Harley dealers in the area or checked their web sites everyday. No of those dealerships came close to the service and respect that I got from Smaltz's. Nancy in sales was the best, anyone I know that is looking for a bike, I send them to her. The guys back in the service were great. They took the time to go through all the options that I wanted on my new Sportster and helped with suggestions. This being my first bike, I could not have a better place to buy from. Thank you very much."

By: Barry Phoenixville,PA

"I had been dealing with Rick on add ons for the bike I was purchasing. (That great 97 dresser with 900 miles). When he left, so did all of my paper work. Norm spent a lot of time with me and we thought we had it all figured out, but the pipes were different and not in stock. It took another day and a lot of phone calls back and forth to get the original pipes I had wanted. (which were in stock) At this point everyone in sales, parts and service stepped up and worked very hard to get the bike ready for me to pick up on Friday night. I had waited a long tome to get it and didn't want to delay any longer. I can't thank every one at Smaltz enough for going above the call of duty to make me happy. I have been in the auto business for over thirty years and know how fast things can go bad when someone drops the ball. You guys did a great job picking up the pieces and getting me taken care of. Thanks again to all. Jim Welsh"

By: Jim Exton,SC

"The guys down at Smaltz's HD are a bunch of caring individuals that still believe in service with a smile. I always have a good experience visiting the shop. I have had some bad experiences with other HD dealerships (one on Rt. 1 in Media comes to mind) that have an attitude about them, and that are not as inviting as Smaltz's. You get a fair deal and won't be price gouged as some other dealerships have done in the past. I have bought 4 bikes from Smaltz's in the past 5 years and I'm sure when I'm ready for the next one, Smaltz's will be my one and only stop."

By: Herman Exton,PA

"The service at this dealership is fantastic. i have had nothing but great experiences at Smaltz's and that is the reason i decided to purchase my '04 heritage from there. Any problems i have had with the bike, the service department has been more than helpful and the sales department was great to work with. Three names that stick out when i think of Smaltz is Chris in Sales,and Scotty and Art in service. these three gentlemen are helpful, courteous, friendly, knowledgeable,nformative and most of all make the customer feel welcomed. "

By: William West Chester,PA

QUICK LINKS

Conference Special Guest Announced
July 1, 2009

Harley-Davidson Names HDFS President
June 11, 2009

Additional News

Mailing Address:

12 Pottstown Pike
P.O. Box 300
Uwchland, Pa 19480

Physical Address:
(For easy GPS Locating)

12 Pottstown Pike
Chester Springs, PA 19425